FAQ
Q: When is my order shipping?
A: Shipping Policy
Q: Can I cancel my order / amend / exchange?
A: Order Cancellation, Amendments, and Exchange Policy:
- Cancellations:
Orders can be cancelled within 24 hours of placement. After 24 hours, cancellations are not possible as processing begins immediately. - Amendments:
Changes to your order (e.g., size, colour or shipping details) may be possible depending on stock availability. Please contact us as soon as possible at support@tydeglobal.com to request any amendments.
- Exchanges:
Exchanges are possible based on stock availability but cannot be guaranteed. If you would like to exchange an item, please contact us at support@tydeglobal.com.
Q: How do I refund my item?
A: Refund Policy